privacy policy

At J Lounge, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website [www.jlounge.ca]. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information from you when you:

  • Visit our website

  • Fill out forms (e.g., contact forms, subscription forms, etc.)

  • Make a purchase or sign up for services

  • Communicate with us via email, phone, or other channels

The types of personal information we may collect include:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment details (only for processing transactions)

  • Any other details you provide voluntarily

We may also collect non-personal information automatically, such as:

  • Browser type

  • IP address

  • Device type

  • Referring website

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services

  • Process transactions

  • Respond to your inquiries and communicate with you

  • Send marketing emails (with your consent)

  • Comply with legal obligations

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site and improve functionality. You can manage cookie preferences through your browser settings.

Types of cookies we use:

  • Necessary cookies: Required for the website to function properly.

  • Analytics cookies: Help us understand how visitors use our website.

  • Marketing cookies: Used to show relevant ads based on your interests.

By continuing to use our website, you consent to the use of cookies.

4. How We Protect Your Information

We are committed to safeguarding your personal information. We use industry-standard security measures to protect against unauthorized access, disclosure, alteration, or destruction of your data. However, no method of transmission over the internet is 100% secure.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.

We may also disclose your personal information if required by law or to protect our rights, property, or safety.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing personal information.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data, unless we are required to retain it by law

  • Opt-out of marketing communications at any time

To exercise these rights, please contact us at info@jlounge.ca.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

J Lounge Inc.
info@jlounge.ca
604.373.3310
475 Granville St.

Vancouver, BC V6C 1T1